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This position also includes database entry and management of customer information - fast and accurate data entry is critical. Additional skills include proficiency in typing, grammar, Microsoft Office, Google Chrome, Gmail, Google Docs, and Google Sheets.

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Helps call agents with challenging customer service issues. Monitors team performance and provide tools if necessary. Determines call center operational strategies by evaluating team results and objectives. Maintains and improves call center operations by

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Auditor Duties and Responsibilities: Protects assets by ensuring compliance with internal control procedures and regulations. Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documenta

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